Refund Policy

Effective Date: February 23, 2026

We aim to provide a fair and transparent refund experience for AI Book Cover Generator purchases made on bookcovermaker.org.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all credit pack purchases. If you're not satisfied with our AI book cover generator service, you can request a full refund within 30 days of purchase.

2. Eligibility

  • Credit Packs: Eligible for a full refund within 30 days of purchase if fewer than 10% of credits have been consumed.
  • Partial Refunds: If you've used more than 10% but less than 50% of credits, you may be eligible for a partial refund at our discretion.
  • Fraud or Unauthorized Charges: Contact support@bookcovermaker.org immediately for full refund regardless of usage.

3. Ineligible Cases

  • More than 50% of purchased credits have been consumed.
  • Refund request made after 30 days from purchase date.
  • Abuse of the refund process or repeated claims.
  • Free credits (4 welcome credits) are not eligible for refund.

4. Refund Process

  1. Submit a request via the Refund Application page or email us at support@bookcovermaker.org.
  2. Provide your order number, email/account info, and reason for refund.
  3. We will review and respond within 3–5 business days.
  4. Approved refunds are issued to the original payment method within 7–10 business days.

5. Technical Issues

If you experience technical issues preventing you from generating book covers, please contact support first. We will attempt to resolve the issue before processing a refund. Credits used during technical failures will be refunded automatically.

6. Contact

Email: support@bookcovermaker.org

Website: bookcovermaker.org